Internal Sales Support Advisor

Are you the kind of person who gets a buzz from turning possibilities into opportunities? Do you enjoy chatting to people, digging into details, and spotting the gems that others might miss? If so, we want you on our team! At EGGER, we're looking for a Specification Sales Support Advisor who is ready to dive into the world of lead generation, customer engagement, and sales project support. You’ll be the friendly voice on the phone, the detective behind the research, and the organised mind keeping our CRM system in tip‑top shape...all while helping our sales teams create real impact.

City: Hexham (UK)    Contract Type: Full-time     Job-Code: 6476   Department: Customer Service  

What you’ll be doing (and loving!):

• Hunting down potential leads from our target markets and spotting exciting new opportunities.
• Using websites, social media, phone calls and emails to qualify warm prospects.
• Reaching out to customers and gathering the key info our sales teams need to shine.
• Turning leads into genuine sales prospects and contributing directly to our success.
• Playing a key role in achieving team goals around customer satisfaction and conversion.
• Supporting marketing and sales to make sure we’re all heading in the same direction.
• Keeping customer data accurate, compliant and up-to-date.
• Handling both outbound contacts and incoming enquiries with a friendly, confident manner.
• Attending customer events to boost your market knowledge and fly the EGGER flag.
• Keeping quality and safety at the heart of everything you do.

What you’ll bring to the team:

• Experience in a sales or service-focused role...perfect, but not essential.
• Strong IT skills, including solid use of Microsoft Word, Excel and Outlook.
• Excellent organisation, efficiency and attention to detail.
• A confident, personable telephone manner.
• A strong customer service ethic and a passion for helping people.

We Offer

Join Northumberland’s largest family-owned manufacturing employer, where employee wellbeing, health and safety are at the heart of everything we do. We’re committed to delivering excellence in quality, customer service, sustainability, and environmental responsibility. You’ll benefit from a competitive pension and benefits package, a rewarding and diverse role, and access to cutting-edge technology and systems. From a thorough induction to ongoing professional development, we support your growth every step of the way.

Other benefits include:

• A competitive salary and pension scheme (with Life Assurance). This role also has a 10% bonus potential!
• Private Health Cash Plan.
• An annual Christmas bonus and gift.
• Annual lifestyle and wellbeing checks. 
• The chance to work for an international business operating across 11 countries.
• 26.5 days holiday plus bank holidays.
• Enhanced maternity and paternity leave.
• Subsidised school holiday kids clubs.
• An environmental and sustainability focused employer.
• Tailored training and career development opportunities.
• The opportunity to take part in a range of employee wellbeing initiatives.
• On-site restaurant.
• Access to free fruit on a weekly basis.
• Free parking in a secure staff car park.

Applications close on Wednesday 18 February - Apply today!

Your Contact

Philip Maloney, HR, T +44 1434 613361