Internal Sales Advisor
As the Internal Specification Sales Support Advisor you will drive lead generation, support business growth, and maintain high-quality customer interactions. Collaborate with internal teams and contribute to market intelligence. Shape the future with us!
City: Hexham Contract Type: Full-time Job-Code: 4049 Department: Customer Service
Your Tasks
- Research and identify potential leads within target markets from data provided.
- Utilise multiple channels such as websites, social media, phone calls and emails to qualify leads.
- Contact qualified leads offering EGGER support and services, obtaining company and project details.
- Convert leads into sales prospects and projects for external sales team.
- Achieve team targets in relation to customer satisfaction, lead generation and conversion rates.
- Document and log all activity and data within defined systems.
- Collaborate with marketing and sales teams to align topics with current marketing campaigns and strategies.
- Create and manage CRM projects according to system processes.
- Responsible for maintaining CRM account and contact data within Company policies.
- Deal with incoming enquiries via phone, mail, live chat whilst obtaining and updating customer and project data.
- Attend customer events to enhance market and customer knowledge and promote EGGER.
Our Requirements
- Good standard of education.
- One day Health and Safety Course.
- Related experience in sales and service focused role.
- Intermediate standard of IT skills and competent use of Microsoft Office Products (Word, Excel, Outlook).
- Must be well organised, efficient, personable, have a good, confident telephone manner and a strong customer service ethic.
We Offer
The opportunity to join the largest manufacturing employer in Northumberland; focused on quality, customer service, the environment and sustainability. Competitive employee benefits (including company pension scheme, learning and development opportunities, and a travel/fuel payment). Technologically advanced systems and processes. Comprehensive induction process, progressive training and development.
Other benefits include
- A competitive salary and pension scheme (with Life Assurance).
- Private Health Cash Plan.
- An annual Christmas bonus and gift.
- Annual lifestyle and wellbeing checks.
- The chance to work for an international business operating across 11 countries.
- 25 days holiday plus bank holidays.
- Subsidised travel to and from work.
- An environmental and sustainability focused employer.
- Tailored training and career development opportunities.
- The opportunity to take part in a range of employee wellbeing initiatives.
- On-site restaurant.
- Access to free fruit on a weekly basis.
- Free parking in a secure staff car park.
Applications close: 26 April 2024
Your Contact
Philip Maloney, HR, T 01434 602191