WMS Key User and Continuous Improvement Specialist
The Warehouse Management System (WMS) Key User and Continuous Improvement Specialist is responsible for optimising warehouse operations through effective use of the WMS and driving continuous improvement initiatives. This role will serve as the primary WMS expert, ensuring its efficient utilisation and ongoing enhancement to support business objectives.
City: Hexham (UK) Contract Type: Full-time Job-Code: 5361 Department: Materials Management and Logistics
Key Responsibilities:
WMS Expertise:
- Act as the primary WMS key user, providing in-depth knowledge and support to ensure optimal system performance.
- Train and support warehouse staff on WMS functionalities, best practices, and troubleshooting.
- Collaborate with IT and other departments to resolve WMS-related issues and implement system upgrades.
- Develop and maintain standard operating procedures (SOPs) for WMS usage.
Continuous Improvement:
- Lead and manage continuous improvement initiatives within the warehouse to enhance efficiency, productivity, and quality.
- Identify and implement process improvements in collaboration with cross-functional teams.
- Monitor and analyse warehouse performance metrics to identify areas for improvement.
- Utilise Lean Six Sigma or other process improvement methodologies to drive operational excellence.
Operational Support:
- Ensure compliance with safety and regulatory standards in all warehouse activities.
- Coordinate with warehouse management to align WMS capabilities with operational needs.
- Support inventory management and accuracy through effective WMS utilisation.
Qualifications:
- Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field.
- Proven experience in warehouse operations, continuous improvement, and WMS management.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in using WMS and other relevant software.
- Ability to lead and motivate teams to achieve operational excellence.
- Experience in Operations Excellence, including the application of its principles and methodologies.
Preferred Skills:
- Lean Six Sigma certification or equivalent experience in process improvement methodologies.
- Experience with WMS platforms (e.g., SAP, Oracle, Manhattan).
Key Competencies:
- Technical Proficiency: Deep understanding of WMS functionalities and capabilities.
- Leadership: Ability to lead and influence teams towards achieving continuous improvement goals.
- Analytical Thinking: Strong ability to analyse data and metrics to drive decision-making.
- Communication: Excellent verbal and written communication skills to effectively train and support staff.
- Problem-Solving: Proactive approach to identifying and resolving issues within the warehouse operations.
We Offer
The opportunity to join the largest, family-owned manufacturing employer in Northumberland; focused on quality, customer service, the environment and sustainability. Competitive employee benefits (including company pension scheme, learning and development opportunities, and a travel/fuel payment). Technologically advanced systems and processes. Comprehensive induction process, progressive training and development.
Other benefits include:
- A competitive salary and pension scheme (with Life Assurance).
- Private Health Cash Plan.
- An annual Christmas bonus and gift.
- Annual lifestyle and wellbeing checks.
- The chance to work for an international business operating across 11 countries.
- 25 days holiday plus bank holidays.
- Enhanced maternity and paternity leave.
- Subsidised school holiday kids clubs.
- An environmental and sustainability focused employer.
- Tailored training and career development opportunities.
- The opportunity to take part in a range of employee wellbeing initiatives.
- On-site restaurant.
- Access to free fruit on a weekly basis.
- Free parking in a secure staff car park.
Applications close on 27 March 2025
Your Contact
Philip Maloney, HR, T 01434 602191