TM Dispatch Coordinator

The TM Dispatch Coordinator is responsible for providing administrative support to the dispatch department, ensuring accurate record-keeping, and facilitating communication between drivers, customers, and internal teams. Additionally, the coordinator will be required to check in/out of delivery trucks and secure the premises by patrolling all entries on to property while maintaining a safe and secure environment for all customers and employees.

Schedule: 12-hour, 6-6 rotating shift, 2-2-3 schedule.

Starting pay: $21/hour.

City: Lexington (US)  North Carolina  Contract Type: Full-time     Job-Code: 6701   Department: Materials Management and Logistics  

RESPONSIBILITIES

JOB FUNCTIONS: Job functions include but are not limited to the following

• Follow Dispatch processes and procedures to include maintaining accurate records of dispatch activities to include upkeep of all gate entry logs.
• Embody EGGER Core Values
• Facilitate communication between drivers with internal departments to ensure timely and accurate dispatch operations.
• Check in/out both delivery loads.
• Prepare and organize dispatch-related documentation, such as bills of lading forms, and produce scale tickets.
• Assist Security with guest and vendor visitors.
• Acknowledge system alarms and communicate any errors to Facility Maintenance.
• Assist in ensuring dispatch activities adhere to quality and safety standards.
• Other duties as assigned.

SCHEDULE DEMANDS

• General schedule is 12-hour, 6-6 rotating shift, 2-2-3 schedule.

PHYSICAL DEMANDS

• Sitting, standing, and walking for extended periods of time up to 12 hours.
• Occasional lifting up to 20 lbs.
• Reading computer screens or other electronic devices.
• Use of various office hand and electrical tools or equipment.
• Tolerate indoor and outdoor environments and extreme temperatures.

QUALIFICATIONS

BACKGROUND / EXPERIENCE

• Prior experience as a dispatch operator or security guard.
• Demonstrated strong communication skills verbally and written.
• Proficiency in Microsoft Office and ability to learn and use dispatch management software.
• Exhibited excellent customer service.
• Ability to handle high stress environments with competing demands.
• Sound decision making ability.
• Capability to remain focused on tasks in a production environment.

EDUCATION / KNOWLEDGE

• High School Diploma or equivalent.

SKILLS

• Attention to Detail
• Communication
• Customer Service
• Data Recording
• Teamwork
• Problem-Solving
• Organizational
• Time Management
• Technology Proficient
• Regulatory Compliance
• Critical Thinking

BENEFITS

Your Contact

Jessica Ostroska, Talent Acquisition | EGGER North America

+1 336 843 7152

EGGER Wood Products, LLC. is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, sex, age, religion, natural origin, sexual orientation, citizenship, handicap, or disability, marital status, veteran status or any other basis prohibited by local, state, or federal law.